The following table lists the information we collect from you and how we use it:
|Information We Collect||How We Use It|
|Personal Information: Name, mobile phone number, email address, and IP address of your Device (defined below).|
|Sensitive Personal Information: Government-issued valid identification, bank account details, credit/debit card information, details regarding your payment wallets or other payment instrument details.|
|Surveys: If you choose to participate in a survey, we may request you to provide certain Personal Information. We may use a third party service providers to conduct these surveys and this will be notified to you prior to you completing the survey.|
|Location Information: “Location Data” is information that is derived from your Device and/or from the address/location details you provide while using the Website.|
|Customer Support Information: Any information that you provide to our customer support team regarding any assistance or support that you may require for using our Website from time to time.||To investigate your support issue and assist you in resolving you concern or query; To internally help us in improving and developing our customer support systems.|
|Device Data: “Device” includes your personal computer, laptop, tablet, mobile phone, or any device you use to access the Website. “Device Data” includes without limitation, the following:
||To make your Device compatible with our Website; To customize and optimize your user experience on our Website.|
We may share your information with any member of our Group. The term “Group” shall mean any entity that is controlled by us, or any entity that is in control of us, or any entity that is under common control with us, whether directly or indirectly.
We may share your information with selected third parties including:
We have in place appropriate technical and security measures to secure the information collected by us. We use Amazon Web Services from third party service providers to protect the information provided by you.
It may kindly be noted that the transmission of information via the internet is not completely secure. We will do our best to protect your Personal Information and Sensitive Personal Information but we cannot guarantee the security of your data transmitted to the Website. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We request you to ensure that all your information shared with us is accurate, correct and complete, at all times, and you must promptly inform us of any changes to your information which may impact your use of the Website. You understand that we shall not be liable or responsible for the authenticity of your information, or for any loss or damage that may occur to you or other third parties on account of the information being provided by you.
You are free to remove or delete content from your user Account/profile at any point in time.
You have a right to ask us to review, correct and amend the information we collect about you at any point in time. You also have the right to revoke your consent to the collection of your information going forward. However, please note that revoking your consent may negatively affect your use of the Website. You may also ask us not to process your personal data for marketing purposes. You can exercise any of these rights at any time by contacting us at email@example.com. However, we require a reasonable period of 15 (fifteen) days to comply with any of your requests.
We may retain the information you provide to facilitate your smooth and uninterrupted use of our Website, for the purposes
We may, from time to time, send you service-related announcements when we consider it necessary to do so (such as when we temporarily suspend the Website for maintenance, security, privacy, or administrative-related communications). We send these to you via SMS or/and emails. You may not opt-out of service-related announcements which are not promotional in nature and used solely to protect your Account and keep you informed of important changes to the Website.
In the event you have any concerns regarding data safety, privacy, and the Website usage concerns, please contact our Grievance Officer at:
Name: Sandeep Nailwal
Address: #157, 2nd A Cross, Indiranagar Double Rd, Indiranagar, Bengaluru, Karnataka 560071
Office Hours: Monday to Friday 10 AM to 7 PM
The Grievance Officer will resolve the issue raised by you within 30 (thirty) days from receiving a grievance report.